Interesting blog by Matt Ammerman on the benefits of SaaS..both for the consumer and the provider.
SaaS 101: The Benefits
http://www.saasblogs.com/2007/05/02/saas-101-the-benefits/
On the same lines Abe Sultan wrote a blog on drawbacks of SaaS
SaaS 101: The Drawbacks
http://www.saasblogs.com/2007/10/16/saas-101-the-drawbacks/
A good read....
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